Tuesday, October 28, 2008

Serious about monkey business

Mick Hager

Steve Tyink

Mick Hager BS ’82, MS ’83, Steve Tyink '82 and fellow writer Sandy Wight created an easy to read, fun book on serious business topics. “Monkey Business: 7 Laws of the Jungle for Becoming the Best of the Bunch” is written as a fictional, but true-to-life story featuring monkeys as the main characters.

The book explains “exactly what happens in lousy organizations and how they drive the passion right out of people, along with quality service,” Hager said.

On the positive side, readers also will learn how “to create a world-class service culture that truly engages employees and creates an incredible experience for the customer,” Hager said.

Hager teaches at Fox Valley Technical College and is president and founder of Mick Hager and Co. LLC, a professional speaking firm in Green Bay. Tyink founded Attach, an experience design company, and currently is vice president for business innovation at Miron Construction.

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